Pedagogical Mediation in Virtual Learning Environments: Guidelines for Continuous Improvement

Abstract

The COVID-19 pandemic has accelerated the use of technology in teaching and learning processes, especially through virtual courses. Therefore, in response to this circumstance, an action-research was carried out on peda-
gogical mediation in virtual teaching and learning environments of the Natural Resources Management course at the Universidad Estatal a Distancia de Costa
Rica. As a result, guidelines were developed for teachers who design or manage learning environments for university subjects. These were organized into five categories: welcome, design, content, communication, and evaluation, and allow for the creation of dynamic, interactive and personalized environments for university students. By following these guidelines, teachers can improve the quality of online education in the current context. In addition, this study can be of great use to other university educators seeking to improve the quality of
online education and create more effective and satisfying learning environments for their students.