Management of Educational Environments to improve the perception of the quality of the student experience in a health school in Santiago de Chile

Abstract

Various studies indicate that the learning of students in higher education, both in Chile and in other parts of the world, is influenced by the educational environ-
ment in which the students are immersed (Hardiman, 2012). The objective is to explore the perception of students about the educational environment in a health
school in Santiago de Chile, with a quantitative research approach design; of a descriptive, transactional type. The instrument (DREEM) has international vali-
dation and validation in Chile. The population corresponds to 1460 undergraduate students. The sample consisted of 230 participating students, representing 15.06% of the estimated total population of students enrolled in 2021. The study has the approval of the Institutional Ethics Committee No. 282.2020 and has follow-up report No. 555.2022. The results show 5 strong items and 14 problematic ones. Conclusion: The exploration allows us to systematise student perceptions from validated and relevant instruments for decision-making with a focus on the
quality of the student experience as part of the educational management model in health training careers to improve quality. of the educational service.